1. Overview

OmniDino provides AI API access, model routing, dashboard tools and related online services. We respect user privacy and aim to collect only the information necessary to operate, secure, improve and support our services.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, login credentials, account ID and related profile information.
• Billing and transaction information: payment status, balance records, invoices, usage records and transaction metadata. Payment card details may be processed by third-party payment providers and are not stored directly by OmniDino unless explicitly stated.
• Technical information: IP address, browser type, device information, operating system, referring pages, timestamps and diagnostic logs.
• API usage information: API key identifiers, request time, selected model, token usage, route information, response status, error codes and service metrics.
• Support information: messages, attachments, issue descriptions and other information you provide when contacting us.

3. How We Use Information

We may use collected information to:

• Create, maintain and secure user accounts.
• Provide API access, model routing, usage tracking and dashboard functionality.
• Process payments, balance updates, invoices and billing records.
• Monitor service health, prevent abuse and detect unauthorized access.
• Provide customer support and respond to inquiries.
• Improve product performance, reliability, user experience and documentation.
• Comply with legal, regulatory, tax, accounting and security obligations.

4. API Data and Model Requests

When you use OmniDino APIs, your requests may be routed through third-party model providers, official API providers or infrastructure operated by OmniDino. The content you submit through the API may be processed as necessary to generate responses and operate the service.

You should not submit sensitive personal information, payment card details, passwords, private keys, confidential business secrets or regulated data unless you have appropriate authorization and safeguards.

We may log limited request metadata for billing, debugging, abuse prevention and service reliability. The exact logging scope may vary depending on service configuration, selected model route and technical requirements.

5. Cookies and Similar Technologies

We may use cookies, local storage and similar technologies to keep users signed in, remember preferences, protect accounts, analyze traffic and improve website performance.

You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

6. How We Share Information

We may share information with:

• Service providers: hosting, database, payment, email, analytics, security, monitoring and customer support vendors.
• AI model providers: when required to process API requests through selected model routes.
• Legal and compliance parties: when required by law, regulation, court order or government request.
• Security and abuse prevention partners: when necessary to protect OmniDino, users or the public from fraud, spam, abuse or unauthorized activity.

We do not sell personal information in the ordinary meaning of selling user data for money.

7. Security

We use reasonable technical and organizational measures designed to protect user information, including access controls, authentication, monitoring and infrastructure security practices.

However, no online service can guarantee absolute security. You are responsible for keeping your account credentials and API keys secure. Do not share API keys publicly or embed them in frontend code.

8. Data Retention

We retain information for as long as necessary to provide services, maintain business records, resolve disputes, enforce agreements, improve security and comply with legal obligations.

Some technical logs may be retained for shorter periods, while billing, accounting and compliance records may be retained for longer periods as required by law or business needs.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict or request a copy of certain personal information. You may also have the right to object to certain processing activities.

To make a privacy request, contact us at [email protected]. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

OmniDino is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the effective date above and post the revised version on this page.

Continued use of OmniDino after changes become effective means you acknowledge the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how OmniDino handles information, contact us:

Email: [email protected]
Website: https://omnidino.com